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Client Updates & Notices

Find important updates, service notices, maintenance announcements, product changes, security advisories, and action-required information.

Showing 6 client updates

Test: Platform Maintenance Window for Client Portal

Scheduled portal maintenance with a short expected availability impact.

Update Type Maintenance, Service Notice
Product / Platform Platform, Portal
Audience Administrators, All Clients
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Status: Active Urgency: Medium
Published
July 1, 2026
Last updated
July 7, 2026
Effective
July 15, 2026

Test: Security Advisory for API Token Rotation

API users should rotate long-lived tokens before the effective date.

Update Type Action Required, Security Advisory
Product / Platform API, Integrations
Audience Developers / Technical Teams, IT Teams
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Status: Active Urgency: High Action required
Published
June 28, 2026
Last updated
July 5, 2026
Effective
July 20, 2026

Test: Reporting Dashboard Release Notes

New reporting dashboard improvements are now available.

Update Type Product Update, Release Notes
Product / Platform Reporting
Audience End Users, Finance Teams, Operations Teams
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Status: Active Urgency: Low
Published
June 20, 2026
Last updated
June 24, 2026
Effective
June 25, 2026

Test: Billing Policy Update for Payment Method Review

Finance teams should confirm billing contacts and payment details.

Update Type Billing Update, Policy Update
Product / Platform All Products
Audience Executive Sponsors, Finance Teams
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Status: Active Urgency: Medium Action required
Published
June 12, 2026
Last updated
June 18, 2026
Effective
July 10, 2026

Test: Known Issue Affecting Mobile App Notifications

Mobile push notifications may be delayed for some users.

Update Type Known Issue, Operational Update
Product / Platform Mobile App, Portal
Audience Administrators, End Users
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Status: Monitoring Urgency: Medium
Published
May 30, 2026
Last updated
June 2, 2026
Effective
May 30, 2026

Test: Data Import Deprecation Timeline

Legacy import templates are scheduled for retirement and should be replaced.

Update Type Action Required, Deadline / Timeline, Deprecation Notice
Product / Platform Data & Imports, Integrations
Audience Administrators, Developers / Technical Teams, Operations Teams
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Status: Planned Urgency: High Action required
Published
May 18, 2026
Last updated
June 10, 2026
Effective
August 1, 2026