The latest reporting dashboard update introduces faster load times, clearer export controls, and several usability improvements for recurring report workflows.
Product / Platform: Creatio
New Weekly Maintenance Window for Creatio
To continue providing a reliable and consistent support experience, we are implementing a standing weekly maintenance window for Creatio, our ticket management platform.
Beginning Sunday, August 2, 2026, Creatio will have a recurring maintenance window every Sunday morning from 4:00 AM to 5:00 AM Eastern.
This dedicated maintenance window allows our teams to perform routine updates, system improvements, and preventative maintenance during a low-traffic period. By establishing a consistent schedule, we can better support platform stability, reduce the likelihood of unplanned disruptions, and maintain a stronger ticketing experience for our clients.
During this window, access to the ticketing system may be temporarily unavailable. If a ticket is submitted during the maintenance window, it will be received and populated once the system is back online. For urgent issues during this timeframe, please contact our team by phone at 1-800-719-3307.
Unless otherwise communicated, this maintenance window will occur weekly during the same Sunday morning timeframe.